AI Shopping Assistant for eCommerce
Luun is an AI shopping assistant that understands visitors’ needs and answers their questions instantly. By providing product recommendations, detailed responses, and reliable guidance, it simplifies the shopping experience and builds visitor confidence.
Sell smarter with an assistant that understands
Luun guides every visitor like a seasoned store associate. It answers questions, explains products, and supports the shopping journey with clear and reliable guidance.
Conversational Product Guidance
Chat like you shop. Luun interprets intent, clarifies needs, and narrows choices in real time.
Personalized Recommendations
Results adapt to each shopper's past behavior, preferences, and context, driving what appears first.
Proactive Messages
Proactively starts conversations at moments of hesitation, turning passive browsing into active engagement.
24/7 Automated Customer Support
Instantly answers questions about products and the purchasing process, anytime.
Shop smarter, step by step
Finding the right product isn’t always instant and with Luun, it doesn’t have to be. AI assistant understands conversations, letting shoppers refine, compare, and explore without losing context.
Integrate with any eCommerce platform
Luun works seamlessly with your existing store. Add AI shopping assistant to any platform with a simple code snippet. No complex setup or technical expertise required.
- Works with Shopify, Wix, WooCommerce and more
- Customizable to match your store's look and feel perfectly
- Works perfectly on desktop and mobile
Measurable benefits for your eCommerce store
Luun reduces operational workload while delivering a clearer, faster, and more confidence-building shopping experience for visitors.
Reduced Operational Load
Repetitive questions are answered automatically, allowing your support team to focus on more critical tasks.
Improved Customer Experience
Every visitor receives a personalized shopping experience tailored to their needs.
Easier Product Discovery
Relevant products and alternatives are presented clearly within the conversation, helping visitors find what they need without feeling overwhelmed.
Faster and More Confident Decision-Making
When visitors hesitate, Luun provides guidance through the right questions, making the purchasing process smoother and more intuitive.
Simple pricing, endless growth
Choose a plan that meets your needs and scale as you grow.
What is your monthly visitor count?
- 500 replies per month
- Up to 1,000 products
- Full brand customization
- Basic usage analytics
- Proactive messages
- Standard support
- 1,500 replies per month
- Up to 10,000 products
- Knowledge base
- Tone of AI voice
- Full brand customization
- Basic usage analytics
- Proactive messages
- Standard support
- 3,000 replies per month
- Up to 50,000 products
- Multilingual experience
- Knowledge base
- Tone of AI voice
- Full brand customization
- Basic usage analytics
- Proactive messages
- Priority support
- Scale as you grow
- Multilingual experience
- Knowledge base
- Tone of AI voice
- Multiple store and brand management
- Advanced usage analytics
- Proactive messages
- Custom integrations
- Dedicated CSM
Better Than Chat.
Smarter Than Search.
Luun blends the best of both worlds. Shoppers get personalized help through a chat experience with a deep understanding of your product catalog.
The result? A smarter way to shop and a faster path to purchase.
